FAQ

What is sold here?

The assortment includes mushroom coffee and dark roast, matcha, cocoa, chicory, chai, creamers, oats, bundles, seasonal items, and drink accessories. Current ingredients, sizes, instructions, and cautions appear on product pages.

Is shipping free?

Checkout determines whether free shipping or another service is available for the items and destination.

How long is delivery?

Preparation is usually 1–2 business days, followed by an estimated 2–4 business days in transit.

Are change-of-mind returns allowed?

No. The 30-day review process is reserved for damaged, defective, incorrect, or materially mismatched deliveries.

How do I report a problem?

Send the order number, order email, explanation, and useful photos or video. Wait for authorization before mailing anything.

How can I pay?

Credit/Debit Card is available at checkout. Depending on the device, destination, and order, checkout may also present PayPal, Shop Pay, Apple Pay, or Google Pay.

How do I contact support?

Use the details below and include enough order or product context for a useful response.

Are cookies used?

Essential cookies operate the site, cart, and checkout. Analytics or advertising technologies may also be used as explained in the Privacy Policy and subject to available choices.

Where are the full policies?

The footer links to Shipping, Refund, Payment, Privacy, and Terms.

Contact

Email: tourist.guides.guild@gmail.com
Mailing address: 689 Chestnut St, Saint Louis, MO, 63101, United States
Phone: (314) 360-0647